Paul Pennacchio, CEO

Vaughan, Ontario

Services

Practical AI services for small businesses

Penco AI helps plumbers, real estate agents, and local service companies implement AI that saves time, improves follow-up, and drives growthโ€”without unnecessary complexity.

Consulting team meeting to plan an AI automation roadmap

What we deliver

End-to-end supportโ€”from identifying high-impact opportunities to implementing automations and training your team to use them confidently.

AI Strategy & Roadmap

Assess your workflows, identify quick wins, and define a clear, prioritized plan for implementation.

AI Automation Setup

Build and deploy AI-powered workflows for lead capture, follow-ups, scheduling, and customer supportโ€”tailored to your tools.

Lead Generation Automation

Capture and qualify leads automatically, route them to the right person, and ensure fast, consistent follow-up.

Customer Support Automation

Reduce repetitive inquiries with AI-assisted responses, intake forms, and knowledge-base workflows.

AI Tools Setup

Select, configure, and connect the right AI tools (CRM, email, chat, scheduling) for your day-to-day operations.

AI Training for Teams

Hands-on training, prompt libraries, and playbooks so your team can use AI effectively and safely.

How it works

A clear process from assessment to ongoing improvement

We focus on practical outcomes: faster response times, fewer manual tasks, and better lead handling. Engagements can be project-based or ongoing.

1) Discovery & Workflow Assessment

We map your current lead-to-customer journey, identify bottlenecks, and confirm where automation will create measurable impact.


2) Build & Implement

We set up automations, integrations, and AI assistants aligned to your tools and brand voice, then test end-to-end before launch.


3) Team Enablement

We train your team with practical examples, templates, and playbooks so adoption is consistent and sustainable.


4) Ongoing Optimization

We refine prompts, workflows, and reporting as your business evolvesโ€”so performance improves over time.

Engagement options

Every business is different. We scope the work based on your goals, tools, and timeline, then provide a clear plan and fixed deliverables.

Most common

Implementation Sprint

Custom

Quoted per project

A focused engagement to implement high-impact automations and deliver team-ready documentation.


What’s Included:

Workflow assessment and roadmap

Automation build and tool setup

Lead capture and follow-up flows

Team training session + playbooks

Launch support and QA

Optional ongoing optimization

Pricing depends on scope, systems, and complexity. We will confirm requirements and provide a written quote before work begins.

Share your current process and goals. We will recommend the highest-impact automations and outline a clear implementation plan.

Book a Call

ppennacchio@pencoai.com

416-388-7401

Serving clients across Canada (remote-first)